June 28, 2013

Subscription Box Fail: RocksBox


I saw the interwebs all a buzz over this new subscription box service - RocksBox. What is it you ask? It's a jewelry subscription/rental service where you fill out a style profile (remember this for later in the post), they'll send you 3 designer pieces, you can then wear them for up to 60 days. If you want to keep the items, you can purchase them at members-only discounted prices. A month-to-month subscription is $19.99 but if you subscribe in a bundle then a month is $15.


My box arrives and it's super cute. You open it, all the jewelry is wrapped in a pink bow. I open the package and disappointment sinks in. I open the first piece: Untouched & Arrived Bracelet in Tobacco from Samantha Wills (retail $160). I would never wear this item. Second piece: Karatasie Ring from MADE (retail $30), so not my style. Third piece: Akil Necklace in Black Jade & Silver from Robyn Rhodes (retail $78) looks super cheap and once again... not my style.


They completely missed the mark on my tastes even though I filled out a style profile. I don't want this to be a reflection of the designers. I checked their sites and they all seem cool. Samantha Wills is more bohemian, Robyn Rhodes has some really cool rock jewelry, and MADE is fair-trade which is awesome. But I don't see the point of me spending $20 to have to spend more on the jewelry pieces I want. So if I wanted the bracelet I would have to spend another $128 on top of the subscription fee ($20), which would come out to approximately $150 for one piece! Thankfully if you don't want any items then you can return them with no charge.

I saw mixed reviews on the web so I'm not the only unhappy customer. I even saw reports of the jewelry turning your skin green, which is the sign of cheap jewelry. I'm glad I only committed to one month because I am returning everything with a bad taste left over in my mouth.

Have you signed up for RocksBox? What was your experience?

8 comments:

  1. The design of the Samantha Wills bracelet is nice, but not really what I'd call $160 nice, you know? Also it's kind of weird that you can't zoom in very much on the products on her website... when designers do that I always wonder what they're hiding.


    I thought of doing a service like this once. But yeah, it's really difficult.

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  2. So fun! I like the idea of borrowing jewelry!

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  3. So bad! Yikes. I just shipped my first box back...can't wait to see how the 2nd one is.

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  4. @Christina You can only "borrow" it for 60 days otherwise you have to buy it

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  5. @Olivia Frescura oh man! You got a second box?! I'm not even giving them another chance lol

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  6. @Alex oh good point. They probably just don't have quality photographers. I liked my Wantable box but that's $40 which I can't see myself spending every month :/

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  7. I received a free subscription via iFabbo, so I am in the process of writing a review for RocksBox. IT sucks that they blew the mark with your styles.

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